FAQ's

Here you can find answers to our most commonly asked questions for not only those women who wear large size shoes, but for all who visit us here at Soles 4 U.

Frequently asked questions

Do you offer refunds or exchanges?


Regularly priced merchandise is eligible for a store credit for the purchase price within 30 days of purchase. Proof of purchase (store receipt) is required and customer is responsible for return shipping fees, as well as shipping for exchanged item. Merchandise must be returned in its original packaging and unused, new condition. All sale items are FINAL.




What size shoes do you carry?


We carry women's large size shoes starting at 10 - 14 *Please note that not all sytles go up to size 14*




How much is shipping?


Varies; Shipping costs are calculated during checkout based on weight, dimensions and destination of the items in the order. Payment for shipping will be collected with the purchase. This price will be the final price for shipping cost to the customer.




How long does it take to receive my order?


Order Processing time 2-3 business days Domestic shipping 2 - 10 business days International 4 - 22 business days




What widths do you carry?


We carry medium to wide-wide widths *please note that not all styles come in all widths*




Are the colognes imposters?


No, they are 100% authentic. They are original designer fragrances.




What are "tester" colognes?


Testers are even more discounted than the fancy boxed versions and are great if you don't have a need for the fancy box. Testers are 100% authentic, fresh and completely full just like the original fragrance, however they are meant for the counter in a department store. Testers often come in a plain white box but sometimes they do not have a cap or a box. The savings on the packaging means you save even more!




What payment methods are accepted?


We accept Visa, Mastercard, Discover, American Express, Paypal




Do you have a physical retail location?


We are located at: 2210 Goldsmith Lane, Suite 201-A Louisville, KY 40218




How do I contact you?


soles4uky@gmail.com / 502 694 6599





 
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2210 Goldsmith Lane

Suite 201-A

Louisville, KY 40218

© 2020 Soles4UKY. Proudly created with Outlook Media Productions LLC.